Delivery Schedule

We download orders every morning and try to pack them that day for despatch at 4pm.
All orders are subject to satisfactory credit approval.

Delivery Time

The online store body-shine.com will do its best to deliver the ordered goods in stated terms. After the order was placed, the registered customer receives a confirmation, which includes confirmation of ordered products and the total price. The order confirmation also includes our e-mail adress for customer support, to which you can turn to if you have any questions or remarks regarding your order. If the order includes discontinued products, we will try to agree with you upon a proper delivery time. BGS Vitalis can reject an order before it issues a notification “order in process”, if it establishes that that the order cannot be carried out under the conditions referred to above.

Shipping And Handling

All European Countries are charged shipping and handling at cost and depends on the weight of the order, which is calculated on our webshop before the order is confirmed and payment taken.

Returns

Your rights to return goods are protected under the EU Distance Selling Directive.

You have the right to cancel your order for any item purchased and claim a full refund. If you are not completely satisfied with your purchase, simply return the product to us for a full refund, less shipping and handling charges. To cancel your order, you must notify us within fourteen  (14) working days following the day of delivery. The goods must be returned in an unused and re-saleable condition. Products cannot be returned if the security seal has been broken.

To obtain a return authorisation number (RMA) for refunds, please email info@body-shine.com this is required before you ship any product back to us. The return address and shipping instructions will be provided to you at the time your RMA is issued. Upon receipt of your RMA shipment, your refund will be issued within 10-15 days.

Please email info@body-shine.com to obtain a return authorisation number for refunds, which is required before you ship product back to us.

Delivery and Rates

Delivery of the ordered goods is provided by our business partner (GLS Logistics or Slovenian Postal service). Refer to the table.

The delivery is made to the address you stated when you logged in or placed an order. If you are not at home at the time of delivery, the delivery services will try to agree with you on another time for delivery without additional cost. If the goods are out of stock, we will immediately inform you about it, offer you other similar products and inform you about the delivery period for ordered products.

 

Country	Flat Rate	Free Shiping
European Union	5,97 €	150,00 €
North America	5,97 €	150,00 €
South America	8,97 €	No free shipping
Asia	8,97 €	No free shipping
South Africa	8,97 €	No free shipping
All Other Countries	9,97 €	No free shipping